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  • Maidstone Borough Council to use HEATFlex service

    Happy Energy Solutions Ltd (HESL) is proud to announce that we are able to manage ECO4 ECOflex Declarations for Maidstone Borough Council. This significant appointment underscores our expertise in delivering high-quality energy efficiency solutions and reinforces our commitment to helping households across Maidstone access much-needed energy-saving measures. What This Means for Maidstone Residents The ECO4 ECOflex scheme is designed to provide crucial funding for energy-saving home improvements, ensuring that vulnerable and fuel-poor households benefit from enhanced energy efficiency. By managing the declaration process, HESL will work closely with Maidstone Borough Council to facilitate access to ECO4 funding for eligible residents, ensuring they receive the support needed to lower energy bills and improve home comfort. Our solution, HEATFlex, will be at the forefront of this initiative, streamlining the process to ensure that ECO4 Installers can ensure that residents can access energy efficiency upgrades with ease and efficiency. HEATFlex is designed to streamline the ECOflex eligibility and application process, making it more accessible for ECO4 Installers and easier to manage for Local Authorities. As a leading provider of PAS2035 compliant retrofit services, our role in this initiative will be instrumental in ensuring that energy efficiency upgrades, such as insulation, heating improvements, and renewable energy solutions, are delivered effectively and in line with regulatory standards.

  • Happy Energy Solutions Ltd Appointed to Deliver HEATflex Service for Bracknell Forest

    Happy Energy Solutions Ltd (HESL) is delighted to announce that we have been appointed to deliver the HEATflex service on behalf of Bracknell Forest Council. This appointment highlights our ongoing commitment to supporting Local Authorities and delivery partners in accelerating retrofit and energy efficiency improvements across the UK. What This Means for Installers HEATflex is a fully managed service designed to simplify and streamline access to ECO4, GBIS, and Local Authority Flex (LAFlex) funding routes. For approved ECO4 Installers, it provides a clear, compliant, and efficient pathway to manage declarations, and deliver funded measures “The HEATflex approach brings together councils, installers, and residents through a single, trusted route,” said Adrian Wright, CEO of Happy Energy Solutions Ltd. “By working with Bracknell Forest Council, we’re enabling ECO4 Installers to deliver more efficiently, with greater assurance of compliance and resident satisfaction.” For installers , the HEATflex model offers: Streamlined referral and declaration processes  via HESL’s digital portal Fast eligibility verification  for ECO4 and GBIS funding routes Get Involved We welcome applications from accredited ECO4 Installers looking to participate in the Bracknell Forest HEATflex programme . To register interest or request onboarding details, please contact the HEATflex Delivery Team  at info@heatlflex.org.uk or visit www.heatflex.org.uk .

  • Happy Energy Solutions Ltd Secures Prestigious Contract to Manage ECO4 ECOflex Declarations for Essex County Council

    Happy Energy Solutions Ltd (HESL) is proud to announce that we have been awarded the contract to manage ECO4 ECOflex Declarations for Essex County Council. This significant appointment underscores our expertise in delivering high-quality energy efficiency solutions and reinforces our commitment to helping households across Essex access much-needed energy-saving measures. What This Means for Essex Residents The  ECO4 ECOflex scheme  is designed to provide crucial funding for energy-saving home improvements, ensuring that vulnerable and fuel-poor households benefit from enhanced energy efficiency. By managing the declaration process, HESL will work closely with Essex County Council to facilitate access to ECO4 funding for eligible residents, ensuring they receive the support needed to lower energy bills and improve home comfort. Our solution,  HEATFlex , will be at the forefront of this initiative, streamlining the process to ensure that ECO4 Installers can ensure that residents can access energy efficiency upgrades with ease and efficiency. HEATFlex is designed to streamline the ECOflex eligibility and application process, making it more accessible for ECO4 Installers and easier to manage for Local Authorities. As a leading provider of PAS 2035-compliant retrofit services, our role in this initiative will be instrumental in ensuring that energy efficiency upgrades—such as insulation, heating improvements, and renewable energy solutions—are delivered effectively and in line with regulatory standards.

  • London - Open for ECO Flex Installers

    The Greater London Authority (GLA) has launched a new ECO4 Flex service, which for the first time will cover the whole of Greater London through a single-entry point, enabling installers to gain access to the capital’s 2.8 million private sector homes, across all 33 London boroughs. Greater London benefits from having 600,000 homes with an EPC rating of E, F and G and further 1.36m with an EPC of D, plus large numbers of homes that fall into the worst three deprivation deciles, one of the eligibility proxies for Flex, making it a prime area to generate ECO4 works. The GLA has selected HeatFlex to manage the new ECO4 Flex service. HeatFlex, a new service from energy saving experts Happy Energy Solutions Ltd, provides an end-to-end ECO solution, making it simple for both installers and local authorities to work under ECO Flex. With many local authorities either delaying their Flex schemes due to the new tougher Ofgem rules, or even deciding to opt out altogether, the HeatFlex service, which is free for local authorities to use, opens up a simple and low risk way for them to run a Flex service, so is expected to be adopted in many areas across Britain. To take advantage of the service, installers must be Trustmark registered and will be required to sign up to a code of conduct. Once installers have passed the on-boarding process, they will become a member of the national HeatFlex installer network, instantly gaining access to ECO Flex across London and access to ECO Flex in new local authority areas as the service expands. Installers who are struggling to gain traction with ECO Flex near to them, perhaps due the reluctance of the local authorities to take part, can also signpost them to HeatFlex, opening up the opportunity to work in that area if they subsequently agree to sign up. Much like many ECO Flex schemes, HeatFlex charges a fee to installers for each application made, which covers the cost of running the service on behalf of the local authority and then a second fee if the declaration is issued, to cover post installation inspections on behalf of the local authority and a dispute resolution service. As an organisation highly experienced in delivery of ECO programmes, the compliance team at HeatFlex will ensure that the eligibility is fully checked and verified, preventing any declarations being accidentally signed where the household is not eligible. Unlike ECO3, if Ofgem or the energy supplier discover that the resident was not eligible, or perhaps that the evidence collected was not robust enough, there is a chance the measure may be revoked by Ofgem and the money clawed back by the energy supplier, so by working with HeatFlex, installers know that their Flex approval has come through a quality assured process and that the appropriate evidence will be readily available for the annual supplier audit, which will also be available to the installer through their own secure portal. With the launch of this new ECO4 Flex service, the message is being sent to reputable installers, both locally and nationally, that London is open for ECO Flex, creating a significant opportunity to access millions of homes, which unlike other areas of the country, remain largely untapped by previous ECO schemes. HeatFlex registered installers will be published on a website that local authorities will be able to signpost to, helping to generate free leads and showing that they are a reputable business to contact. The service will also link up with Happy Energy’s Heat Project, which works alongside local authorities to generate qualified leads, giving access to additional lead fed work if the installer wishes to take advantage of this. As part of the service, installers also get access to an eligibility checker website, which confirms the flex eligibility, flags if the property is subject to the rural uplift in Wales and Scotland and indicates if the property is in a conservation area or a listed building. The system is also ECO+ ready, and displays council tax bands alongside EPC data, all of which is displayed automatically once the address has been looked up. Installers and local authorities interested in joining the service can enquire at www.heatflex.org.uk

  • GLA Chooses HeatFlex for its London Wide ECO Flex Service

    The Greater London Authority (GLA) has launched a new ECO4 Flex service, which for the first time will cover the whole of Greater London through a single-entry point, enabling eligible residents to benefit from grant funded works across all 33 London boroughs and opening up a significant opportunity for installers to gain access to the capital’s 2.8 million private sector homes. The GLA has selected HeatFlex to manage the new ECO4 Flex service. HeatFlex, a new service from energy saving experts Happy Energy Solutions Ltd, provides an end-to-end ECO Flex solution, which local authorities across Britain can benefit from using completely free of charge, with the service being funded by fees from the network of participating HeatFlex installers. Unlike ECO3, ECO4 Flex legislation has increased responsibilities on local authorities to gather and retain eligibility evidence, with an obligation to provide energy suppliers with copies of documents as part of annual audits and an Ofgem requirement to retain the evidence for audit purposes until as late as 2030. These new obligations have added a significant resource requirement onto local authority energy officers, which, coupled with complications around data sharing, have led to some local authorities opting out of ECO Flex altogether. The HeatFlex online system simplifies the delivery of ECO4 Flex, whilst ensuring that the local authority officer retains complete control over the approval process for both the resident eligibility and the installer selection. Once the HeatFlex compliance team have checked and confirmed that resident is eligible, which includes a range of anti-fraud checks, the officer is notified electronically and is then able to view all evidence through a secure Sharepoint directory in Microsoft Teams. When they have satisfied themselves that the household is eligible, a one-click approval button automatically populates the notification spreadsheet and Flex declaration, with the spreadsheet being emailed to Ofgem and the declaration being sent to the officer to sign via an e-signature system, with the final sign off and notification process being completed in under a minute. Adrian Wright, CEO of Happy Energy said “Having worked in partnership with local authorities for over 25 years through the Heat Project energy saving one-stop-shop, we are always looking for ways to make it easier for energy officers to deliver fuel poverty and carbon reduction programmes. HeatFlex is ideal for local authorities who want to give their residents access to ECO4 and ECO+, but who either do not have the resources to deliver this in house, or where the risks of doing so are deemed too great. The service is also available for use under HUG, to assist local authorities with income verification and contractor management where needed. County councils who are trying to find ways to achieve their net zero ambitions are also being urged to sign up to HeatFlex. Following the lead of the GLA, they can instantly offer local residents access to Flex over a wide area, reducing the burden on the district authorities, helping their local installers to access £5 billion of grant funding and receiving annual reports on energy bill and CO2 savings made through the scheme, with data available from district, down to LSOA and ward level. Happy Energy can also offer the free Heat Project service, which offers an energy saving one-stop-shop for residents, with direct access to grants, upgrade works and with co-branded fully funded marketing funded campaigns. The Heat Project can also be used as a conduit for managing spend of any wider grant funding available within the council, such as HUG, Better Care Fund or carbon offset. Local authorities and county councils wanting to find out more about the HeatFlex service can go to www.heatflex.org.uk

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